Financial Services


The financial services industry faces challenges both traditional and emerging. Brand, product and service differentiation remains difficult while regulatory scrutiny continues to reshape business models across the industry. The demands on technology are placing an increased strain on evolving platforms and security architectures.

For more than 20 years and across many market cycles, Illuminas has helped clients to meet the challenges of the marketplace and succeed. These client engagements span retail, corporate and institutional banking, and insurance and investment management.

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Highlights of Our Expertise

  • Highlights of Our Expertise

  • Audiences We Can Reach

Our research is designed and executed by an experienced team that understands the financial industry and uses this knowledge to deliver in-depth understanding of consumer and business financial needs.

We work with many of the world’s leading financial services companies in the fields of retail, commercial, corporate and institutional banking, asset management, life & pensions, general insurance, card services – as well as aggregators and regulators.

Recent topics we have researched for clients include:

  • Benchmarking a new retirement planning brand
  • Evaluating the opportunity for ‘smart beta’ strategies
  • Business banking segmentation
  • Credit card product optimization
  • Social media strategy development
  • Personalized home insurance
  • Institutional investors
  • Senior financial executives
  • Financial advisors
  • Brokers
  • High net worth investors
  • Retail customers (consumer)
  • Affinity groups
  • Corporate partners
  • Employees