John Connaughton


24-illuminasteam-01_r2_c2John Connaughton is the CEO of Illuminas London and brings over 20 years experience delivering research and consultancy to a range of international blue chip clients. His sector experience stretches across finance, telecoms, transport, retail and the public sector and covers both consumer and B2B markets. He has particular expertise in the fields of service delivery, customer satisfaction, new product development, acquisition/retention strategies and customer segmentation.