The Illuminas Team
Researchers, marketers, strategists, and storytellers: our Global Board and Executive Team are experts with over a century of combined experience in market research. We love research and have a passion for fueling the success of our clients.
John ConnaughtonChief Executive Officer, Illuminas London
John Connaughton is the CEO of Illuminas London and brings over 20 years experience delivering research and consultancy to a range of international blue chip clients. His sector experience stretches across finance, telecoms, transport, retail and the public sector and covers both consumer and B2B markets. He has particular expertise in the fields of service delivery, customer satisfaction, new product development, acquisition/retention strategies and customer segmentation.
Jay ShutterChief Executive Officer, Illuminas Austin
Jay has more than 20 years of experience developing new research products and services that address the evolving technology industry and brings unique insight to each project. As a recognized thought leader in researching the technology industry, Jay has a long history of analyzing the impact of technology and the Internet on businesses, consumers and the economy.
Martin CaryChief Operating Officer
Martin Cary is Chief Operating Officer of Illuminas’ global network. He has worked in the industry for 8 years at main board level.
Jonathan FletcherCreative Director, Illuminas London
Jonathan Fletcher is Group Managing Director of Illuminas. He has worked in the industry for 12 years and is the co-author of two books on analyzing and interpreting market research data and has spoken at many industry conferences and events including a number of UK MRS Conferences and ESOMAR congresses. He has won a number of awards for papers including the ISBA Advertising Effectiveness award in 2003 for a paper presented at the UK MRS Conferences, Best Methodological paper at the ESOMAR congress and Best Paper Award at the 1999 Business & Industrial Group Conference.
Carrie AngioletPrincipal & President, Illuminas Austin
As Principal and President of Illuminas Austin, Carrie is responsible for driving client service and development, and ensuring the quality of Illuminas’ research solutions. Since 1999, she has been developing custom research solutions that have helped position Illuminas as one of the industry’s most esteemed providers of insightful business solutions.
Andrew ElderPrincipal & Chief Research Officer, Illuminas Austin
Andrew is the Principal and Chief Research Officer at Illuminas, where he is the primary methodological consultant on research design, sampling, statistical analysis, and interpretation of research results. He is recognized as a marketing sciences expert among international research professionals, and has designed and implemented advanced research projects that serve some of the world’s best-known companies.
Gordon SmithExecutive Vice President, New York
Gordon is the leader of Illuminas Global’s New York practice, and head of its US Financial Services practice. He has throughout his career striven to create insight-driven partnerships with clients, the list of which includes many of the world’s largest blue chip brands.
